Step 1 of 4 Personal Info
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To get you set up, we just need some basic info.
Choose how to create your account. Most people use their Member ID. You can find your Member ID on your ID card, Welcome Letter, or any EOB we sent to you.
In Member ID or Social Security Number radio buttons
Show Member ID
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*only 5 digits should be given for Zipcode
Front of Aetna insurance card with Member ID highlighted in the center left On my ID card

We've filled in your user name below. Please continue to use this account, even if you have changed jobs or have a different insurance plan with us.

You will need a new account only if you have switched from being a subscriber (the person who pays the premium) to a dependent (covered by someone else's insurance) or from dependent to a subscriber. If this applies to you, register for a new account.

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Subscriber, employee or primary member information

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only 5 digits should be given for Zipcode *
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Find your Member ID on your ID card, Welcome Letter, or any EOB you received from us.
Get help locating your Member ID
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only 5 digits should be given for Zipcode
ID card On my ID card

User Agreement