This procedure is listed on the Aetna Participating Provider Precertification List or the Aetna Behavioral Health Precertification List and may require precertification for Medicare Advantage plans only. If you are a registered user with our secure provider website, click here to submit the precertification request electronically: secure provider website. You can also utilize your current electronic solutions to submit a precertification request or call the number listed on the member's ID card. If you are a nonparticipating physician, hospital or other health care professional, the member's plan may require that these services be precertified.
Note: If your request is for a drug that requires precertification and you are a registered Availity user, please use the Drug Authorizations online function. You can access on Availity under “Authorizations.”
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This procedure is listed on the Aetna Participating Provider Precertification List or the Aetna Behavioral Health Precertification List and may require precertification*. If you are a registered user with our provider website, click here to submit the precertification request electronically: Availity provider website. You can also utilize your current electronic solutions to submit a precertification request or call the number listed on the member's ID card. If you are a nonparticipating physician, hospital or other health care professional, the member's plan may require that these services be precertified.
* Exceptions: for Medicare members in the following plans in Florida and Georgia only, call iCare Health Solutions™ using the following telephone numbers:
Note: if you wish to include any forms with your request, you may upload it and any supporting documentation electronically through our provider portal on Availity®.
Register or log in to Availity
CPT only copyright 2020 American Medical Association. All Rights Reserved.
Precertification for this procedure may be required through a delegated organization for members in selected states.
Check below for the appropriate contact information. Precertification may not apply to all areas or products available within the state. Please contact the vendor for details.
| Type of network/state | Precertification requirement |
|---|---|
| IPA/PMG | See footnote below |
| Member is in a Rental/Passive Network | No precert required |
| If vendor states "We do not handle precertification for this member" | No precert required |
| Aetna Student Health Member | No precert required |
| Non Participating..... | If you are a non-participating physician, hospital or other health professional, call the number on the member's ID card for precertification requirements |
| State not Found on Listing | No precertification is required; however, this code may not be eligible for coverage under the member's plan. |
Radiation Therapy Procedure Codes:
Contact *CareCore at 1-888-622-7329 except for states noted below.
States noted below; call the number on the member’s ID card for precertification requirements:
Hawaii (HI), Minnesota (MN), North Dakota (ND), New Hampshire (NH), New Mexico (NM), Oregon (OR), Rhode Island (RI).
Non-Radiation Therapy Procedure Codes:
| State | Area | Vendor | Phone |
|---|---|---|---|
| NJ | Northern- Bergen, Passaic, Hudson, Essex, Union, Warren, Sussex, Morris, Middlesex, Monmouth, Somerset, Hunterdon, Ocean (HMO only) | *Care Core | 1-888-647-5940 |
| NY | New York (HMO ONLY) | *Care Core | 1-888-622-7329 |
*CareCore is now DBA eviCore healthcare.
**IPA/PMG Affiliated Physicians: The processes for referral, precertification, and laboratory and radiology services for providers participating in Aetna through their affiliation with an Independent Practice Association (IPA) or Physician Medical Group (PMG) may differ from those outlined here. In some cases, patients must obtain ob/gyn-related services from a provider affiliated with their PCP's IPA/PMG. IPA/PMG affiliations generally affect administration of the following plans: HMO (including Open Access), POS (including USAccess) and Aetna HealthFund. Please contact your IPA/PMG administrator for details.
***Rental and Passive network providers are excluded from the program. Therefore, precertification is not needed in these markets/for these providers.
CPT only copyright 2020 American Medical Association. All Rights Reserved.
For Connecticut members, the procedure code you entered requires medical review when services are rendered on an outpatient basis. Please contact Orthonet at 1-800-771-3205 for further instructions. Do not submit a precertification request to Aetna.
For Delaware, New Jersey, New York, Pennsylvania, and West Virginia members, the code you entered requires medical review when services are rendered on an outpatient basis. Please contact National Imaging Associates at 1-866-842-1542 for further instructions. Do not submit a precertification request to Aetna.
For all other states, this procedure was not found on the Aetna Participating Provider Precertification List; therefore, no precertification is required. If you are a nonparticipating physician, hospital or other health care professional, the member's plan may require that these services be precertified. Please call the number listed on the member's ID card.
CPT only copyright 2020 American Medical Association. All Rights Reserved.
For Delaware, New Jersey, New York, Pennsylvania, and West Virginia members, the code you entered requires medical review when services are rendered on an outpatient basis. Please contact National Imaging Associates at 1-866-842-1542 for further instructions. Do not submit a precertification request to Aetna.
For all other states, this procedure was not found on the Aetna Participating Provider Precertification List; therefore, no precertification is required. If you are a nonparticipating physician, hospital or other health care professional, the member's plan may require that these services be precertified. Please call the number listed on the member's ID card.
CPT only copyright 2020 American Medical Association. All Rights Reserved.
The code you entered requires medical review for members in Connecticut when services are rendered on an outpatient basis. Please contact Orthonet at 1-800-771-3205 for further instructions. Do not submit a precertification request to Aetna.
For all other states, this procedure was not found on the Aetna Participating Provider Precertification List; therefore, no precertification is required. If you are a nonparticipating physician, hospital or other health care professional, the member's plan may require that these services be precertified. Please call the number listed on the member's ID card.
CPT only copyright 2020 American Medical Association. All Rights Reserved.
The code you entered requires a precertification Medical Review through a special program. You may request precertification through the Novologix platform located on our provider portal on Availity®. Log in to Availity, click on “Patient Registration” > “Authorizations & Referrals” > “Drug Prior Authorization” to enter your request in the Novologix platform.
Register for or log into Availity
You may also fax us your request.
Click on the link below to go to our Health Care Professionals Forms page. Select the associated Specialty Drug category according to the member’s plan type and the appropriate form. Complete the form and fax it to the number listed on the form. Or you may call the number listed on the form for help. If you are a nonparticipating physician, hospital or other health care professional, the member's plan may require that these services be precertified. Please call the number listed on the member's ID card.
Find Specialty Medication forms
CPT only copyright 2020 American Medical Association. All Rights Reserved.
This procedure is listed on the Aetna Participating Provider Precertification List. Precertification is required for members with a commercial plan; precertification may be required for Medicare Advantage members. You can utilize your current electronic solutions to submit a precertification request or contact Aetna Women’s Health/Aetna Infertility Department at 1-800-575-5999. If you are a nonparticipating physician, hospital or other health care professional, the member’s plan may require that these services be precertified.
See our Clinical Policy Bulletin for Infertility
CPT only copyright 2020 American Medical Association. All Rights Reserved.
The code you entered requires medical review by Aetna Women's Health/BRCA Genetic Testing Program. Please call 1-877-794-8720 for further instructions. If you are a nonparticipating physician, hospital or other health care professional, the member’s plan may require that these services be precertified.
CPT only copyright 2020 American Medical Association. All Rights Reserved.
The code you entered requires precertification through Aetna's National Medical Excellence program for all major organ transplant evaluations including, but not limited to, kidney, liver, heart, lung and pancreas, and bone marrow replacement or stem cell transfer after high-dose chemotherapy. Please call 1-877-212-8811 for further precertification instructions.
If this service is not transplant related, precertification is required for members with a commercial plan; precertification may be required for Medicare Advantage members. If you are a registered user with Availity, you can submit the precertification request electronically. You can also utilize your current electronic solutions to submit a precertification request or call the number listed on the member's ID card. If you are a non-participating physician, hospital or other health care professional, the member's plan may require that these services be precertified.
CPT only copyright 2020 American Medical Association. All Rights Reserved.
Precertification for this procedure may be required through a delegated organization for members in selected states.
Check below for the appropriate contact information. Precertification may not apply to all areas or products available within the state. Please contact the vendor for details.
| Type of network/state | Precertification requirement |
|---|---|
| IPA/PMG | See footnote below |
| Member is in a Rental/Passive Network | No precert required |
| Aetna Student Health Member | No precert required |
| If vendor states "We do not handle precertification for this member" | No precert required |
| Non Participating..... | If you are a non-participating physician, hospital or other health professional, call the number on the member's ID card for precertification requirements |
| State | Area | Vendor | Phone |
|---|---|---|---|
| AK | Alaska | *MedSolutions | 1-888-693-3211 |
| AL | Alabama *Medicare Only | *MedSolutions | 1-888-693-3211 |
| AR | Arkansas *Medicare Only | *MedSolutions | 1-888-693-3211 |
| AZ | Arizona | *MedSolutions | 1-888-693-3211 |
| CA | California | *MedSolutions | 1-888-693-3211 |
| CO | Colorado | *MedSolutions | 1-888-693-3211 |
| CT | Connecticut | *MedSolutions | 1-888-693-3211 |
| DC | Washington, DC | *MedSolutions | 1-888-693-3211 |
| DE | Delaware | *MedSolutions | 1-888-693-3211 |
| FL | Florida | *MedSolutions | 1-888-693-3211 |
| GA | Georgia | *MedSolutions | 1-888-693-3211 |
| HI | Hawaii | Call the number on Member's ID Card for precertification requirements | |
| IA | Iowa | *MedSolutions | 1-888-693-3211 |
| ID | Idaho | *MedSolutions | 1-888-693-3211 |
| IL | Illinois | *MedSolutions | 1-888-693-3211 |
| IN | Indiana | *MedSolutions | 1-888-693-3211 |
| KS | Kansas | *MedSolutions | 1-888-693-3211 |
| KY | Eastern, Northern, Louisville, Lexington-Excludes Medicare | *MedSolutions | 1-888-693-3211 |
| LA | Louisiana *Medicare only | *MedSolutions | 1-888-693-3211 |
| MA | Massachusetts | *MedSolutions | 1-888-693-3211 |
| MD | Maryland | *MedSolutions | 1-888-693-3211 |
| ME | Maine | *MedSolutions | 1-888-693-3211 |
| MI | Michigan | *MedSolutions | 1-888-693-3211 |
| MN | Minnesota | Call the number on Member's ID Card for precertification requirements | |
| MO | Columbia/Jefferson City, Joplin, Kansas City/St Louis, Springfield | *MedSolutions | 1-888-693-3211 |
| MS | Mississippi *Medicare only | *MedSolutions | 1-888-693-3211 |
| MT | Montana | *MedSolutions | 1-888-693-3211 |
| NC | North Carolina | *MedSolutions | 1-888-693-3211 |
| ND | North Dakota | Call the number on Member's ID Card for precertification requirements | |
| NE | Nebraska | *MedSolutions | 1-888-693-3211 |
| NH | New Hampshire | Call the number on Member's ID Card for precertification requirements | |
| NJ | Northern- Bergen, Passaic, Hudson, Essex, Union, Warren, Sussex, Morris, Middlesex, Monmouth, Somerset, Hunterdon, Ocean | *Care Core | 1-888-647-5940 |
| NJ | Southern-Atlantic, Burlington, Camden, Cape May, Cumberland, Gloucester, Mercer, Salem | *MedSolutions | 1-888-693-3211 |
| NM | New Mexico | Call the number on Member's ID Card for precertification requirements | |
| NV | Nevada | *MedSolutions | 1-888-693-3211 |
| NY | New York | *Care Core | 1-888-622-7329 |
| OH | Ohio | *MedSolutions | 1-888-693-3211 |
| OK | Oklahoma | *MedSolutions | 1-888-693-3211 |
| OR | Oregon | Call the number on Member's ID Card for precertification requirements | |
| PA | Pennsylvania | *MedSolutions | 1-888-693-3211 |
| RI | Rhode Island | Call the number on Member's ID Card for precertification requirements | |
| SC | South Carolina | *MedSolutions | 1-888-693-3211 |
| SD | South Dakota | *MedSolutions | 1-888-693-3211 |
| TN | Tennessee | *MedSolutions | 1-888-693-3211 |
| TX | Texas | *MedSolutions | 1-888-693-3211 |
| UT | Utah | *MedSolutions | 1-888-693-3211 |
| VA | Northern VA, Richmond, Roanoke, Hampton Roads | *MedSolutions | 1-888-693-3211 |
| VT | Vermont | *MedSolutions | 1-888-693-3211 |
| WA | Washington | *MedSolutions | 1-888-693-3211 |
| WI | Wisconsin | *MedSolutions | 1-888-693-3211 |
| WV | West Virginia | *MedSolutions | 1-888-693-3211 |
| WY | Wyoming | *MedSolutions | 1-888-693-3211 |
*CareCore and MedSolutions are now DBA eviCore healthcare.
**IPA/PMG Affiliated Physicians: The processes for referral, precertification, and laboratory and radiology services for providers participating in Aetna through their affiliation with an Independent Practice Association (IPA) or Physician Medical Group (PMG) may differ from those outlined here. In some cases, patients must obtain ob/gyn-related services from a provider affiliated with their PCP's IPA/PMG. IPA/PMG affiliations generally affect administration of the following plans: HMO (including Open Access), POS (including USAccess) and Aetna HealthFund. Please contact your IPA/PMG administrator for details.
***Rental and Passive network providers are excluded from the program. Therefore, precertification is not needed in these markets/for these providers.
CPT only copyright 2020 American Medical Association. All Rights Reserved.
Precertification for this procedure may be required through a delegated organization for members in selected states.
Check below for the appropriate contact information. Precertification may not apply to all areas or products available within the state. Please contact the vendor for details.
| Type of network/state | Precertification requirement |
|---|---|
| IPA/PMG | See footnote below |
| Member is in a Rental/Passive Network | No precert required |
| If vendor states "We do not handle precertification for this member" | No precert required |
| Non Participating..... | If you are a non-participating physician, hospital or other health professional, call the number on the member's ID card for precertification requirements |
| State not Found on Listing | No precertification is required; however, this code may not be eligible for coverage under the member's plan. |
| State | Area | Vendor | Phone |
|---|---|---|---|
| NJ | Northern- Bergen, Passaic, Hudson, Essex, Union, Warren, Sussex, Morris, Middlesex, Monmouth, Somerset, Hunterdon, Ocean | *Care Core | 1-888-647-5940 |
| NY | New York | *Care Core | 1-888-622-7329 |
*CareCore is now DBA eviCore healthcare.
**IPA/PMG Affiliated Physicians: The processes for referral, precertification, and laboratory and radiology services for providers participating in Aetna through their affiliation with an Independent Practice Association (IPA) or Physician Medical Group (PMG) may differ from those outlined here. In some cases, patients must obtain ob/gyn-related services from a provider affiliated with their PCP's IPA/PMG. IPA/PMG affiliations generally affect administration of the following plans: HMO (including Open Access), POS (including USAccess) and Aetna HealthFund. Please contact your IPA/PMG administrator for details.
***Rental and Passive network providers are excluded from the program. Therefore, precertification is not needed in these markets/for these providers.
CPT only copyright 2020 American Medical Association. All Rights Reserved.
This procedure is listed on the Aetna Participating Provider Precertification List or the Aetna Behavioral Health Precertification List and may require precertification. If you are a registered user with our secure provider website, click here to submit the precertification request electronically: secure provider website. You can also utilize your current electronic solutions to submit a precertification request or call the number listed on the member's ID card. If you are a nonparticipating physician, hospital or other health care professional, the member's plan may require that these services be precertified.
Note: if you wish to include any forms with your request, you may upload it and any supporting documentation electronically through our provider portal on Availity®.
CPT only copyright 2020 American Medical Association. All Rights Reserved.
This procedure may require precertification based on certain diagnosis. Please contact Aetna precertification at the number listed on the member’s ID card.
Availity users can submit a precert request online.
You also can utilize your current electronic solutions to submit a precertification request or call the number listed on the member's ID card. If you are a nonparticipating physician, hospital or other health care professional, the member's plan may require that these services be precertified.
CPT only copyright 2020 American Medical Association. All Rights Reserved.
This service requires precertification through myNEXUS, a delegated organization that handles precertification and claims payment for home health services provided to Medicare members in the states of Texas, Georgia, Virginia, and Oklahoma.
Providers in Texas, Georgia, Virginia, and Oklahoma should contact myNEXUS for Medicare members:
For all other states, this procedure was not found on the Aetna Participating Provider Precertification List; therefore, no precertification is required. If you are a nonparticipating physician, hospital or other health care professional, the member's plan may require that these services be precertified. Please call the number listed on the member's ID card.
CPT only copyright 2020 American Medical Association. All Rights Reserved.
Precertification for this procedure may be required through a delegated organization for members in selected states.
Check below for the appropriate contact information. Precertification may not apply to all areas or products available within the state. Please contact the vendor for details.
| Type of network/state | Precertification requirement |
|---|---|
| IPA/PMG | See footnote below |
| Member is in a Rental/Passive Network | No precert required |
| Aetna Student Health Member | No precert required |
| If vendor states "We do not handle precertification for this member" | No precert required |
| Non Participating..... | If you are a non-participating physician, hospital or other health professional, call the number on the member's ID card for precertification requirements. |
| State | Area | Vendor | Phone |
|---|---|---|---|
| AK | Alaska | *MedSolutions | 1-888-693-3211 |
| AL | Alabama*Medicare only | *MedSolutions | 1-888-693-3211 |
| AR | Arkansas *Medicare only | *MedSolutions | 1-888-693-3211 |
| AZ | Arizona | *MedSolutions | 1-888-693-3211 |
| CA | California | *MedSolutions | 1-888-693-3211 |
| CO | Colorado | *MedSolutions | 1-888-693-3211 |
| CT | Connecticut | *MedSolutions | 1-888-693-3211 |
| DC | Washington, DC | *MedSolutions | 1-888-693-3211 |
| DE | Delaware | Not Applicable | |
| FL | Florida | *MedSolutions | 1-888-693-3211 |
| GA | Georgia | *MedSolutions | 1-888-693-3211 |
| HI | Hawaii | Call the number on Member's ID Card for precertification requirements | |
| IA | Iowa | *MedSolutions | 1-888-693-3211 |
| ID | Idaho | *MedSolutions | 1-888-693-3211 |
| IL | Illinois | *MedSolutions | 1-888-693-3211 |
| IN | Indiana | *MedSolutions | 1-888-693-3211 |
| KS | Kansas | *MedSolutions | 1-888-693-3211 |
| KY | Eastern, Northern, Louisville, Lexington-Excludes Medicare | *MedSolutions | 1-888-693-3211 |
| LA | Louisiana *Medicare only | *MedSolutions | 1-888-693-3211 |
| MA | Massachusetts | *MedSolutions | 1-888-693-3211 |
| MD | Maryland | *MedSolutions | 1-888-693-3211 |
| ME | Maine | *MedSolutions | 1-888-693-3211 |
| MI | Michigan | *MedSolutions | 1-888-693-3211 |
| MN | Minnesota | Call the number on Member's ID Card for precertification requirements | |
| MO | Columbia/Jefferson City, Joplin, Kansas City/St Louis, Springfield | *MedSolutions | 1-888-693-3211 |
| MS | Mississippi *Medicare only | *MedSolutions | 1-888-693-3211 |
| MT | Montana | *MedSolutions | 1-888-693-3211 |
| NC | North Carolina | *MedSolutions | 1-888-693-3211 |
| ND | North Dakota | Call the number on Member's ID Card for precertification requirements | |
| NE | Nebraska | *MedSolutions | 1-888-693-3211 |
| NH | New Hampshire | Call the number on Member's ID Card for precertification requirements | |
| NJ | New Jersey | Not Applicable | |
| NM | New Mexico | Call the number on Member's ID Card for precertification requirements | |
| NV | Nevada | *MedSolutions | 1-888-693-3211 |
| NY | New York | Not Applicable | |
| OH | Ohio | *MedSolutions | 1-888-693-3211 |
| OK | Oklahoma | *MedSolutions | 1-888-693-3211 |
| OR | Oregon | Call the number on Member's ID Card for precertification requirements | |
| PA | Pennsylvania | Not Applicable | |
| RI | Rhode Island | Call the number on Member's ID Card for precertification requirements | |
| SC | South Carolina | *MedSolutions | 1-888-693-3211 |
| SD | South Dakota | *MedSolutions | 1-888-693-3211 |
| TN | Tennessee | *MedSolutions | 1-888-693-3211 |
| TX | Texas | *MedSolutions | 1-888-693-3211 |
| UT | Utah | MedSolutions | 1-888-693-3211 |
| VA | Northern VA, Richmond, Roanoke, Hampton Roads | *MedSolutions | 1-888-693-3211 |
| VT | Vermont | *MedSolutions | 1-888-693-3211 |
| WA | Washington | *MedSolutions | 1-888-693-3211 |
| WI | Wisconsin | *MedSolutions | 1-888-693-3211 |
| WV | West Virginia | *MedSolutions | 1-888-693-3211 |
| WY | Wyoming | *MedSolutions | 1-888-693-3211 |
*MedSolutions is now DBA eviCore healthcare.
**IPA/PMG Affiliated Physicians: The processes for referral, precertification, and laboratory and radiology services for providers participating in Aetna through their affiliation with an Independent Practice Association (IPA) or Physician Medical Group (PMG) may differ from those outlined here. In some cases, patients must obtain ob/gyn-related services from a provider affiliated with their PCP's IPA/PMG. IPA/PMG affiliations generally affect administration of the following plans: HMO (including Open Access), POS (including USAccess) and Aetna HealthFund. Please contact your IPA/PMG administrator for details.
***Rental and Passive network providers are excluded from the program. Therefore, precertification is not needed in these markets/for these providers.
CPT only copyright 2020 American Medical Association. All Rights Reserved.
Precertification for this procedure may be required for members in selected states.
If you are a registered user with our provider website, you can submit the precertification request electronically through the Availity provider website. You can also utilize your current electronic solutions to submit a precertification request or call the number listed on the member's ID card for precertification requirements. If you are a nonparticipating physician, hospital or other health care professional, the member's plan may require that these services be precertified.
Note: if you wish to include any forms with your request, you may upload it and any supporting documentation electronically through our provider portal on Availity®.
| Type of network/state | Precertification requirement |
|---|---|
| IPA/PMG | See footnote below |
| Member is in a Rental/Passive Network | No precert required |
| Aetna Student Health Member | No precert required |
| If vendor states "We do not handle precertification for this member" | No precert required |
| Non Participating..... | If you are a non-participating physician, hospital or other health professional, call the number on the member's ID card for precertification requirements. |
*IPA/PMG Affiliated Physicians: The processes for referral, precertification, and laboratory and radiology services for providers participating in Aetna through their affiliation with an Independent Practice Association (IPA) or Physician Medical Group (PMG) may differ from those outlined here. In some cases, patients must obtain ob/gyn-related services from a provider affiliated with their PCP's IPA/PMG. IPA/PMG affiliations generally affect administration of the following plans: HMO (including Open Access), POS (including USAccess) and Aetna HealthFund. Please contact your IPA/PMG administrator for details.
The procedure code you entered was not found on the Aetna Participating Provider Medical Precertification List. If you’re a participating provider, no precertification is required when this service is performed as an outpatient procedure for a medical or surgical diagnosis. This procedure code may require precertification for behavioral health diagnoses.
See the Aetna Behavioral Health Precertification List
Review our Clinical Policy Bulletins to determine if limitations apply.
See our Clinical Policy Bulletins
A few reminders:
Submit your request electronically
If you’re a Availity user, you can submit an electronic precertification request.
Need assistance or more information?
Call the number listed on the member's ID card for more information.
CPT only copyright 2020 American Medical Association. All Rights Reserved.
CPT only copypright [current-year] American Medical Association. All Rights Reserved.
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