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Simplified Claims Process Video

A Simplified Experience

Our simplified claims process makes it easy to file a claim. Watch the video below to see how employees can file in 90 seconds* or less.

*When employee has Aetna medical. Additional time may be involved for members who have a non-Aetna medical plan.

Video transcript

Life is extraordinary

But when the unexpected happens – it’s important to be prepared.

That’s why, for over 30 years, we’ve offered supplemental benefits like accident, critical illness and hospital coverage, so your employees don’t have to worry about those unexpected moments.

Our plans are designed from the ground up, so they’re customizable to meet employers’ needs, and include features that make it easy for employees to get coverage.

And since we’re a medical carrier, we’re able to integrate our benefits to offer a unique, streamlined member experience that other supplemental carriers can’t match.

Like with our simplified claims submission process.

Members simply: Log in.

Answer a few questions.

Hit submit.

Done in 90 seconds or less…

If the member has Aetna medical, we automatically match the supplemental claim to the member’s associated medical claim.

No paperwork.

No hassles.

That’s it

And we pay members directly,

so they can better manage their costs and protect their savings.

It’s all part of our commitment to whole health — physical, emotional, social and financial — and helping our millions of members live happier, healthier lives.


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