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Advanced illness

Aetna Compassionate CareSM program

Compassion. Caring. Support.

 

The Aetna Compassionate Care program is here to help you and your family through trying times.
 

¿Usted o un miembro de su familia enfrentan la etapa avanzada de una enfermedad? Es un alivio saber que puede recurrir a aquellos que se preocupan. Además de contar con el cariño que la familia y los amigos dan, también puede confiar en nosotros. Podemos brindarle orientación detallada y acceso fácil a servicios útiles. De esta manera, usted estará mejor preparado para los desafíos físicos y emocionales que vendrán.

‘My Aetna nurse case manager would call periodically and we’d review Dad’s doctor appointments, tests, lab work and how he was feeling. She would ask me when would be convenient to follow up with a call. Little did she know, how much her calls meant to me. She became my life line. When I was overwhelmed with everything, she helped me understand. She was there to see me through it and to guide me through the little things. Well, they seemed little to her but they were ‘big’ to me. Things like, visiting nurses, physical therapy, wheel chairs, walkers and precertification … I will always be grateful to her for being there. 

 

— Jill H. 
Daughter of Aetna member

 

Get program information

If you would like more information about the Aetna Compassionate Care program, call Member Services at the number on your ID card.

Hospice providers: Join our network

If you're interested in participating in our network, take the next step and apply online.

Unirse a nuestra red

Avisos legales 

“Aetna” es el nombre comercial que se utiliza en los productos y servicios ofrecidos por una o más de las compañías del grupo Aetna, entre las que se incluyen Aetna Life Insurance Company y sus filiales (denominadas “Aetna”).

Los planes de beneficios y de seguro de salud tienen exclusiones y limitaciones.

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