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Aetna® HEDIS® data collection is underway

 

We’ll be reaching out soon. Either someone from our staff or from our contracted representatives (Ciox Health) will contact your office to collect medical record information on behalf of our members.

 

We appreciate your understanding and cooperation as we complete this required quality reporting activity with minimal disruption to your practice.

 

Why is this necessary?

 

Healthcare Effectiveness Data and Information Set (HEDIS) data collection is a nationwide, joint effort among employers, health plans and physicians. The goal is to monitor and compare health plan performance as the National Committee for Quality Assurance (NCQA) specifies.

 

We are required to send health care quality data to the Centers for Medicare & Medicaid Services (CMS) for our Aetna Medicare Advantage and Coventry Medicare Advantage organizations. We collect most of the data from claims and encounters. We also gather data from medical records.

 

What we may need from you

 

When we reach out to you, we’ll ask that you give us timely access to our members' medical records. Our contracted representatives will work with you and provide options for sending medical records.

 

Meeting HIPAA guidelines

 

Our contracted representative, Ciox Health, serves as our Business Associate as defined under the Health Insurance Portability and Accountability Act (HIPAA).

 

Giving medical record information to a Covered Entity and to a Covered Entity’s legally contracted Business Associate meets HIPAA regulations.

 

We appreciate your assistance in our medical record collection efforts.

Legal notices

Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna).

All trademarks and logos are the intellectual property of their respective owners.

Health benefits and health insurance plans contain exclusions and limitations.

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