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Your provider profile is powerful — make essential updates today

 

When patients search for you, they first need to know whether you are in network, where you practice and how to contact you. Many also want to know if you offer virtual visits.

 

Your provider profile is powerful, and when updated on a regular basis, it helps patients and your practice. Here’s how:

 

You’ll create a good impression

 

Trust begins with a good first impression. And keeping your provider information current is a great place to start. Remember the following:

 

  • Current and complete information helps patients find you to get the care they need.
  • Patients could feel better about the care they’ll receive from you if they get complete initial information.

 

You’ll have an office that runs more smoothly

 

An accurate profile helps us comply with rules and regulations, and some of those involve communicating essential information to you. And when you have that information, you can respond better to the needs of your office and therefore to your patients.

 

Plus, accurate provider information can help other providers refer their patients to you.

 

Update your profile in minutes

 

Follow the steps shown in our new quick reference guide (PDF), which you can use for making updates in our Availity provider portal.* The guide will help you update essential information like:

 

  • Email addresses
  • Telehealth status
  • Appointment phone number
  • Mailing address
  • NPI number

 

*Availity® is available only to U.S. providers and its territories.

Legal notices

Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna).

Health benefits and health insurance plans contain exclusions and limitations.

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