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Ohio: You’ll have a simplified claims process for supplemental chiropractic benefits in 2023

 

We are ending our relationship with the ASH Group for administration of supplemental chiropractic benefits in Ohio. This change becomes effective on December 31, 2022.

 

All claims with dates of services on or before December 31, 2022, should go to ASH for review and processing. For services you provide on January 1, 2023, and after, send claims to Aetna®. You can submit claims up to 120 days after the date of service.

 

Supplemental Medicare benefits participation

 

In addition to having the standard Medicare benefits, our Medicare Premier HMO members have supplemental chiropractic benefits. These include unlimited chiropractic visits for things like:

 

  • Evaluation and management
  • X-ray exams
  • Chiropractic manipulative therapy
  • Modalities and therapeutic procedures
  • Rehabilitation for musculoskeletal conditions of the spine and extremities

 

We pay you for these services as described in your Aetna® Medicare Provider Agreement.

 

Questions?

 

If you have questions about claims and participation with ASH for 2022 dates of service, call ASH at 1-888-511-2743.

 

If you have questions about claims, benefits and participation with Aetna, go to our Availity provider portal.* Or call us at 1-888-MD AETNA (1-888-632-3862${tty}.

 

*Availity® is available only to providers in the U.S. and its territories.

Legal notices

Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna).

Health benefits and health insurance plans contain exclusions and limitations.

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