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Pennsylvania and West Virginia: The Aetna® Medicare Payment Card for the Keystone market

 

What is the Aetna Medicare Payment Card?

 

The Aetna Medicare Payment Card is a preloaded debit card that Aetna Medicare members received on or before January 1, 2023. The purpose of this card is to make it easier for members to pay for medical services or, for certain plans, medical services and over-the-counter (OTC) expenses. On the first day of every quarter, PayFlex® will load funds onto the card.

 

For plans that offer coverage for medical services only, members can use their card to pay for copays, and coinsurance for plan-covered services such as:

 

  • Physician visits
  • Physical, speech and occupational therapy visits
  • Diagnostic procedures, labs, X-rays and tests
  • Telehealth-related services

 

For plans that offer coverage for both medical and OTC expenses, members can use their card for the medical services listed above and for purchasing over-the-counter items through Over-the-Counter Health Solutions (OTCHS) via mail order or in person at any CVS Health® retail stores.

 

How does the Aetna Medicare Payment Card work?

 

If your office accepts Mastercard, the member can swipe the card with or without using a PIN to pay for their medical services up to the quarterly amount that is on the card.

 

If your office allows the use of more than one payment method, the member can opt to pay a portion of their bill using the card and the rest of their bill using another form of payment.

 

If your office does not accept Mastercard or if the member forgets their card, they can request a manual reimbursement. When a member requests reimbursement, they must provide itemized statements that include their name, the provider’s name, the date of service, a description of the service and the payment amount.

 

What Aetna Medicare Advantra plans include the Aetna Medicare Payment Card in 2023?

 

Effective January 1, 2023, there are sixteen Advantra plans that include the Aetna Medicare Payment Card. The plans are provided below. Plans marked with an asterisk provide additional coverage for over-the-counter items. 

Plan number

Plan name

H1608-027

Aetna Medicare Advantra Gold (PPO)

H1692-002

Aetna Medicare Advantra Silver (HMO-POS)

H3931-004*

Aetna Medicare Premier Plus (HMO-POS)

H3931-064*

Aetna Medicare Premier (HMO-POS)

H3959-001

Aetna Medicare Advantra Gold (HMO)

H3959-002

Aetna Medicare Advantra Gold (HMO)

H3959-010

Aetna Medicare Advantra Silver (HMO-POS)

H3959-011

Aetna Medicare Advantra Silver (HMO-POS)

H3959-037

Aetna Medicare Advantra Gold (HMO-POS)

H3959-041

Aetna Medicare Advantra Eagle (HMO)

H3959-047

Aetna Medicare Advantra Butler Prime (HMO)

H3959-049

Aetna Medicare Advantra Excela Prime (HMO-POS)

H3959-051

Aetna Medicare Beaver Valley Prime (HMO)

H3959-053*

Aetna Medicare Advantra Philly Prime (HMO)

H5521-261

Aetna Medicare Value (PPO)

H5522-022

Aetna Medicare Silver Back (PPO)

Plan number

H1608-027

Plan name

Aetna Medicare Advantra Gold (PPO)

Plan number

H1692-002

Plan name

Aetna Medicare Advantra Silver (HMO-POS)

Plan number

H3931-004*

Plan name

Aetna Medicare Premier Plus (HMO-POS)

Plan number

H3931-064*

Plan name

Aetna Medicare Premier (HMO-POS)

Plan number

H3959-001

Plan name

Aetna Medicare Advantra Gold (HMO)

Plan number

H3959-002

Plan name

Aetna Medicare Advantra Gold (HMO)

Plan number

H3959-010

Plan name

Aetna Medicare Advantra Silver (HMO-POS)

Plan number

H3959-011

Plan name

Aetna Medicare Advantra Silver (HMO-POS)

Plan number

H3959-037

Plan name

Aetna Medicare Advantra Gold (HMO-POS)

Plan number

H3959-041

Plan name

Aetna Medicare Advantra Eagle (HMO)

Plan number

H3959-047

Plan name

Aetna Medicare Advantra Butler Prime (HMO)

Plan number

H3959-049

Plan name

Aetna Medicare Advantra Excela Prime (HMO-POS)

Plan number

H3959-051

Plan name

Aetna Medicare Beaver Valley Prime (HMO)

Plan number

H3959-053*

Plan name

Aetna Medicare Advantra Philly Prime (HMO)

Plan number

H5521-261

Plan name

Aetna Medicare Value (PPO)

Plan number

H5522-022

Plan name

Aetna Medicare Silver Back (PPO)

 

What would cause a card to be declined?

 

  • The member did not activate their card. The phone number to activate their card is 1-877-261-9951 ${tty}.
  • The expense might not be considered eligible under the plan.
  • There is not enough money on the card to cover the expense.

Legal notices

Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna).

Health benefits and health insurance plans contain exclusions and limitations.

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