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Use our existing resources to check if we require prior authorization

 

Prior to requesting prior authorization (PA), we encourage you to check one of our existing resources to see if we require PA. You can check our National Precertification List or enter procedure codes into our search tool. You can find both on our precertification lists page.

 

Don’t submit a request to check if we require PA for a service

 

We discourage submitting a PA request using your preferred electronic solution just to check if we require PA on a particular service. When you submit those requests, we must contact you (multiple times, in some cases) to request clinical information for a request you didn’t intend to use. And if your patient won’t use it, that means we must void it.

 

If you’re a non-participating provider checking on a member’s PPO out-of-network benefits, we suggest using the Eligibility and Benefits Inquiry transaction to see what benefits the member has. When you submit your claim, we’ll process it in accordance with plan provisions. So there’s no need to submit requests just to check a member’s benefits. And that saves time in everyone’s day.

Legal notices

Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna).

Health benefits and health insurance plans contain exclusions and limitations.

Also of interest: