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Moda Health Plan, Inc., is a new Aetna Signature Administrators® (ASA) third-party administrator (TPA) partner

 

Beginning October 1, 2022, Moda Health Plan, Inc., members started to use the ASA preferred provider organization program and medical network outside of Oregon, Alaska, Idaho, and Clark and Cowlitz counties in southwestern Washington.

 

How to check eligibility and get additional support

 

To check eligibility or verify benefits for Moda Health Plan members, refer to the Moda Health Customer Service phone number on the member’s ID card.

 

Send claims to Moda Health Plan

 

Our TPA partners handle all claims processing and claims questions. Send claims electronically to Moda Health Plan, payer ID #13350.

 

Or send paper claims to:

 

Moda Health Plan — Medical Claims

P.O. Box 40384

Portland, OR 97240

 

If an ASA member uses a transplant facility in our Institutes of ExcellenceTM network, the facility will use the Special Case Customer Service Unit for submitting claims.

 

Neither Aetna® nor ASA can verify eligibility or process claims.

 

To learn more, see our ASA flyer (PDF).

Legal notices

Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna).

Health benefits and health insurance plans contain exclusions and limitations.

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