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Colorado: Complete your anti-bias training, provider directory updates and a survey

 

The anti-bias-training requirement

 

To offer a culturally competent network, the Colorado Division of Insurance requires that providers and front office staff who participate in Individual and Small Group ACA plans complete anti-bias, cultural competency, or similar training annually to assist patients who experience higher rates of health disparities or inequities.

 

Providers and their front office staff must have this training no later than January 1, 2023. Providers are responsible for coordinating their own training.

 

Each carrier must report this information annually to the Division of Insurance for their provider network.

 

The directory update requirement

 

The provider directory must indicate whether providers are multilingual, have extended hours and are accessible for people who have disabilities.

 

The mandatory survey

 

Complete one survey per office/facility. Please take it by January 20, 2023.

Legal notices

Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna).

Health benefits and health insurance plans contain exclusions and limitations.

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