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Florida: Memorial Healthcare System in Florida members can use the Aetna Signature Administrators® (ASA) solution

 

ASA’s new third-party administrator (TPA) partner: Community Care Plan (CCP)

 

On January 1, 2022, CCP became a TPA partner with ASA. This new partnership gives Memorial Healthcare System in Florida members access to the ASA preferred provider organization program and medical network.

 

How to check eligibility and get additional support

 

To check eligibility or verify benefits for Memorial Healthcare System in Florida members, call their payer, CCP, at 954-622-3499. You’ll also find the phone number on the member’s ID card.

 

Send claims to CCP

 

CCP handles all claims processing and claims questions for Memorial Healthcare System in Florida. Send all claims electronically to CCP’s payer ID, #59064, which is listed on the member’s ID card.

 

Or send paper claims to:

 

Community Care Plan

P.O. Box 849029

Pembroke Pines, FL  33804

 

If an ASA member uses a transplant facility in our Institutes of ExcellenceTM network, the facility will use the Special Case Customer Service Unit for submitting claims.

 

Neither Aetna® nor ASA will be able to verify eligibility or process claims.

 

To learn more, see our ASA flyer (PDF).

Legal notices

Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna).

Health benefits and health insurance plans contain exclusions and limitations.

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