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Texas: New filing requirement

 

Effective April 1, 2023, the days allotted for timely filing will change to align with the Texas requirement of 95 days. All claims must be sent within 95 days of the date of service(s), unless you are legally unable to notify us.

 

This policy update does not apply to provider contracts with specific filing requirements.

 

Questions?

 

If you have questions about this change, you can email PAAQuestions@Aetna.com.

Legal notices

Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna).

Health benefits and health insurance plans contain exclusions and limitations.

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