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A new way to access our payer partner Marpai (formerly Continental Benefits)

 

Aetna Signature Administrators’ payer partner recently changed their name from Continental Benefits to Marpai.

 

To verify eligibility for patients whose card shows the Marpai logo, please visit Marpai’s provider portal or call the customer service number on the back of the member’s ID card.

 

When submitting claims, send them to the address on the back of the member’s ID card. Or, for faster processing, send them electronically to payer ID 35245.

Legal notices

Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna).

Health benefits and health insurance plans contain exclusions and limitations.

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