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Request prior authorizations on Availity®

 

We’re making it easier to request authorizations and submit requested clinical information for selected procedures, such as:

 

  • Shoulder arthroplasty
  • Inpatient electroencephalographic (EEG) video monitoring
  • Endoscopic nasal balloon dilation
  • Hip surgery to repair impingement syndrome
  • Functional endoscopic sinus surgery (FESS)
  • Excessive skin excision

 

Just use our Availity provider portal.

 

How to request an authorization

 

Requesting authorizations on Availity* is a simple two-step process. Here’s how it works:

 

  1. Submit your initial request on Availity using the Authorization (Precertification) Add transaction.
  2. Complete a short questionnaire, if asked, to give us more clinical information.

 

You may even get an approval right away after completing the questionnaire. There’s no need to call in requests or fax medical records.

 

Advantages of using Availity

 

Completing the questionnaire on Availity:

 

  • Keeps everything in one place
  • Saves you time
  • Helps expedite our review
  • Eliminates calls from us asking for more clinical information

How to register for Availity

 

It’s easy to register for Availity. Once your account is ready, you can start submitting authorization requests right away.

 

Get trained

 

Sign up for our “Authorizations on Availity” webinar. You’ll learn how to use the authorization transaction and questionnaire on Availity.

 

*Availity is available only to providers in the U.S. and its territories.

Legal notices

Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna).

Health benefits and health insurance plans contain exclusions and limitations.

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