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Pennsylvania and West Virginia: Expanded Aetna Medicare Advantage program starting July 1, 2022

 

Our Aetna Medicare Advantage program works with myNEXUS, a technology-enabled care management company, to manage the network, claims payment and precertification/prior authorization program for home health services.

 

This program initially began in Texas on March 1, 2020; expanded to Georgia, Oklahoma and Virginia on August 1, 2021; expanded into Kentucky, Ohio and Missouri effective January 1, 2022; and is now expanding into Pennsylvania and West Virginia effective July 1, 2022.

 

We have also made important changes regarding pre-approval and claims payments.

 

Pre-approval changes

 

Starting July 1, 2022, myNEXUS will require advance approval for all home-health-related requests for in-home skilled nursing, physical therapy, occupational therapy, speech therapy, home health aide, and medical social work. Aetna Medicare Advantage members who are in Pennsylvania or West Virginia and who need to receive services administered in a home or residence will need pre-approval from myNEXUS for those services before they can begin.

 

View the Aetna home health care pre-approval list.

 

Claims payment changes

 

Starting July 1, 2022, myNEXUS will pay all claims (participating and nonparticipating) for covered home health services, including those filed with an authorization issued on or after July 1, 2022, for Pennsylvania and West Virginia Medicare Advantage members under the rates and terms of their myNEXUS contracted providers.

 

This change applies only to home health care services for:

 

  • Aetna Medicare Advantage members
  • Members residing in the state of Pennsylvania
  • Aetna Medicare DSNP members in Pennsylvania
  • Members residing in the state of West Virginia
  • Aetna Medicare DSNP members in West Virginia

 

This change does not apply to any other plans or members, including but not limited to:

 

  • Medicare members residing outside of the state of Pennsylvania and West Virginia
  • Aetna and Coventry commercial fully insured HMO/POS/PPO plans
  • Aetna administrative services only (ASO) self-funded HMO/POS/PPO plans
  • Aetna Student Health℠
  • Aetna Global Business
  • Coventry Workers’ Compensation
  • Cofinity®
  • First Health®, Meritain® Health, Traditional Choice®
  • Aetna Signature Administrators®

 

Pre-approval requests

 

 

If you have questions, call myNEXUS Intake (Monday through Friday, 8 AM to 8 PM ET) at 1-833-585-6262.

Legal notices

Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna).

Health benefits and health insurance plans contain exclusions and limitations.

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