Skip to main content

Aetna® HEDIS® data collection is underway

 

You’ll be hearing from us soon. Either someone from our staff or from our contracted representatives (Ciox Health) will contact your office to collect medical record information on behalf of our members.

 

We appreciate your understanding and cooperation as we complete this required quality reporting with minimal disruption to your practice.

 

Why is this necessary?

 

Healthcare Effectiveness Data and Information Set (HEDIS) data collection is a nationwide, joint effort among employers, health plans and physicians. The goal is to monitor and compare health plan performance as the National Committee for Quality Assurance (NCQA) specifies.

 

We are required to send health care quality data to the Centers for Medicare & Medicaid Services (CMS) for our Aetna Medicare Advantage and Coventry Medicare Advantage organizations. We collect most of the data from claims and encounters. We also gather data on services provided and member health status from medical records.

 

What we may need from you

 

When we reach out to you, we’ll ask that you give us timely access to our members' medical records. Our contracted representatives will work with you and give you options for sending medical records.

 

Meeting HIPAA guidelines

 

Our contracted representatives, like Ciox Health, serve us in a role that the Health Insurance Portability and Accountability Act (HIPAA) defines and covers. As HIPAA defines, Aetna is a “Covered Entity,” and our representative’s role is as a “Business Associate” of a “Covered Entity.”

 

Giving medical record information to us or our contracted representatives meets HIPAA regulations.

 

We appreciate your help in our data collection efforts

Legal notices

Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna).

Health benefits and health insurance plans contain exclusions and limitations.

Also of interest: